Welcome to Swapt
One-time-use QR codes, fraud-proof promotions, and automated customer journeys for e-commerce and retail brands.
Swapt turns a physical scan into a measurable customer journey. You put a QR code on a product, insert, mailer, or event — and when a customer scans it, Swapt runs a flow you designed: it can show a branded landing page, capture the customer's details, hand out a single-use reward, send an email, push the customer into your marketing tools, and drop the reward into a Vault they can come back to.
Every scan is tracked, so you always know how many people visited, submitted, and became customers.
What's in Swapt
The left-hand menu is organized into a few areas:
Analytics
Your home page: visits, form submissions, and new vs. returning customers across everything you run.
Rewards Hub
QR Campaigns, Flows, Landing Pages, Email, Promotions, and your Vault — everything a scan can trigger.
Library
Your brand kit (logos, colors, fonts, voice) and a shared media library.
Storefronts
Your Amazon and Shopify products, their performance, and your competitors.
Audience
Every customer you've captured, plus the files they've uploaded through your forms.
Integrations
Connect Shopify, Klaviyo, SMS, loyalty, and review apps, and send conversions to your ad platforms.
Some areas — like Your Vault, Email Campaigns (broadcasts), Inbox, Links, Wallet Passes, Channel Report, and Yotpo Reviews — are switched on account by account, so you may not see all of them yet.
How Swapt fits together
A typical setup looks like this:
Create a QR campaign — your QR design, the products it's for, and the flow it runs.
Design a flow that decides what happens after a scan — the landing page, the form, the reward, the email, and where the customer data goes.
Place your codes on products, packaging, inserts, or event materials — or order printed stickers and inserts straight from Swapt.
Watch Analytics as visits, submissions, and new customers roll in.
New to Swapt? Start with Getting Started to create your account and connect your store, then read Key concepts to learn the vocabulary used throughout these docs.
Who Swapt is for
Swapt is built for e-commerce and retail brands — especially those selling on Amazon and Shopify. If you ship physical products, run in-store or event activations, or want to turn offline touchpoints into tracked, first-party customer relationships, Swapt gives you the tools to do it without writing code.